Training Within Industry: Union Job Relations

Training Within Industry: Union Job Relations

Training Within Industry is the structural genesis of Lean Manufacturing and the heart of Kaizen – the practice of continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks, Training Within Industry is one of the original document sets provided to Toyota after World War 2 by the United States Government, and it proves that Toyota’s true innovation came from these structured documents. The training material contained in this 8.5 X 11 inches, 124 page Training Within Industry book is as applicable today as it was when it was first written down, decades ago.

The Union Job Relations Training Program is a special adaptation of the Job Relations Program, and was prepared in order to give union stewards skills in leadership. This program helps union stewards learn how to communicate and relate to both supervisors and union members. By defining relationships and guiding the reader through communication and problem solving scenarios, T.W.I. teaches you:

• How work-related and non-work-related relationships affect people
• Ways to handle situations which the union needs to be involved in
• How to more effectively problem solve to help your union members
• How important communication and fact finding is before making decitions

By outlining foundations for good relations, T.W.I. strives to show that an understanding of the way that people interact will benefit not only the individual but the union as a whole. Through an understanding of how people relate to one another we are given insight into how changes and responsibilities will effect others. Through practice, breakdowns and repetition, the T.W.I. Union Job Relations book leads the way to a better communicating, more efficient work force. –Publisher